Welcome to GOS
Experienced, Business Process Outsourcing
Helping you design success!
Helping you design success!
For over 20 years, we have focused on helping our clients optimize their business operations through outsourcing. We specialize in providing flexible, high quality outsourcing solutions, and industry-low costs for a variety of industries across the globe. Our services help companies grow, scale, and support their operations while reducing monthly expenses.
Because we will work smarter, harder, and assign more experienced resources to your team. Some of your productivity and results depend on what you don't do, and what tasks you delegate to other people. Business process outsourcing is key to allowing your business to scale efficiently, maintain quality, and improve customer satisfaction. Why pay $15 or more per hour if you can pay half of that for the same quality of work?
At GOS, we believe that low attrition, world class service, and true customer focused management is not only achievable, but is the only way to run a contact center. We have created a business model that changes the game for contact centers - we pay our associates better, we deliver better services, and we take better care of our clients - and our bill rates are, on average, 30% lower than the market.
We know that almost all businesses are trying to keep their overhead costs under control. Because of this, we offer a variety of sales and support solutions that can all be tailored to meet your specific needs.
Our rates are flexible and can be adjusted based on your specific goals and requirements. Some of our clients prefer to have a flat rate which is consistent and predictable on a monthly basis. Others prefer to have a hybrid or pay as you go pricing structure which can scale up and down as needed.. Depending on your business, seasonal volume, and other factors, we will build a program that makes sense for you.
We understand how businesses operate, and success is generally based on one thing, profit. We have over 50 years combined experience helping our clients reach their goals.
Profits (or losses) are a direct result of your expenses, with the largest costs being salaries and benefits. Strategically outsource specific tasks to lower cost resources.
Every business is different so we don't offer a "standard" one size fits all plan. Our contract terms, bill rates, hours, etc. are all developed based on your specific needs.
If customers can’t get a hold of you, it doesn't look good on your business. Hire full-time, dedicated resources and guarantee someone is always available to address customer inquiries.
Do you have a product or service that sells over the phone? Do you need a combination of digital marketing, followed up with an outbound calling campaign? Our team has decades of experience with all types of sales, appointments, lead generation, and more.
Your company may have tons of paperwork, required filings, busy work, or other daily tasks that are time consuming and a hassle. Why not hire a team of experienced, cost-effective resources to handle all of these tedious tasks for you.
Are you getting overwhelmed with customer calls and inquiries? Would you like to offer extended hours of support? Let our team answer all of these calls and take some of that workload away from your team.
These days, more and more people are communicating using chat, email, or text. Our team can help you add these additional layers of support and communication for your customers.
Our team handles all types of services and support for business processes that can be done remotely. If you dont see what you're looking for, but it can be done remotely - we can do it. Please reach out using the contact form for more information.