HVAC
Outsourcing Partner — HVAC Companies & Global One Strategies
How outsourcing helps HVAC companies streamline operations and improve customer service — plus real results from our current partnerships.
Hire full-time, managed remote team members from our Philippines offices. We handle recruiting, hiring, training, managing, and replacement — so you can focus on growing your business.
From sourcing the right talent to ongoing quality assurance, every detail is handled by our team — giving you a fully managed workforce without the overhead.
Our HR team screens, interviews, and presents qualified candidates tailored to your specific needs and industry requirements.
Up to 5 days of training included at no cost. We create process and procedure documentation during initial sessions.
Dedicated US-based management plus on-site Philippines supervisors, HR, IT, and trainers to ensure quality performance.
Personalized reporting tailored to your goals and key metrics. Full transparency into team performance and productivity.
100% dedicated team members who work exclusively for you. If someone isn't the right fit, we handle the replacement seamlessly.
Launch in as little as 1–2 weeks for standard roles. More specialized positions may take longer depending on skillset and experience required.
Our team can handle virtually any job function or position that doesn't require an on-site presence. From customer-facing roles to back-office support, we deliver skilled professionals ready to integrate into your operations.
Ensure your customers are always heard with dedicated, full-time support professionals. We provide prompt responses to customer calls, emails, and inquiries — enhancing your business's reputation and customer satisfaction. Our comprehensive support services are tailored specifically to meet the needs of small and medium-sized businesses.
Free up your valuable time by outsourcing time-consuming and repetitive tasks often considered "busy work." From paperwork and online filings to lead research and other back-office duties, our team of experienced professionals handles it all — providing cost-effective solutions so you can focus on what truly drives your business forward.
Today's customers increasingly prefer communication through chat, email, and text. Our team enhances your customer experience by adding these convenient, responsive support channels. With our expertise, you ensure seamless communication and provide your customers with the support they need — wherever they are, whenever they need it.
Our company is built on hiring top-quality team members with diverse professional backgrounds. We carefully recruit and train employees to meet the specific needs of your business. If a task can be done remotely, we'll find you the perfect candidate to handle it — delivering exceptional talent at a fraction of the cost.
Overwhelmed by a flood of customer calls and inquiries? Let us provide exceptional support by managing your incoming calls, extending your service hours without overburdening your team. Our professional answering services ensure your customers are heard and their needs are addressed promptly — giving you more time to focus on your core business.
If your product or service thrives on phone sales, we've got you covered. Whether you need a strategic combination of digital marketing and outbound calling or a focused approach to sales and appointment setting, our experienced team delivers results. With decades of expertise in lead generation, appointment setting, and sales, we drive growth and maximize your reach.
Getting started with GOS is simple. Here's how we take you from initial conversation to a fully operational remote team.
We learn about your goals, identify opportunities, and determine which roles can be outsourced effectively.
We build a comprehensive project plan with timelines, milestones, cost breakdown, and launch schedule.
Our team recruits, hires, and trains your dedicated team members at our Philippines offices.
Your new team goes live — in as little as 1–2 weeks for standard roles. We manage operations with full reporting while you scale at your pace.
No setup fees. No hidden costs. No minimum headcount. Our rates include recruiting, training, management, office space, equipment, and more.
Rates shown are starting prices and may vary based on experience level, education requirements, headcount, role complexity, and scope of responsibilities. Contact us for a custom quote.
Entry-level back office and virtual assistant tasks, ideal for time-consuming processes.
Starting at — rate based on role requirements
Experienced VAs with strong communication for customer-facing and multi-tool tasks.
Starting at — rate based on role requirements
Experienced team members for multi-functional business support and light professional roles.
Starting at — rate based on role requirements
Senior professionals, team leaders, SMEs, and technical roles with deep expertise.
Starting at — rate based on role requirements
No surprises — every rate comes with full-service support built in.
Full screening, interviews, and candidate selection — included.
SOPs and training materials built during your onboarding.
US management + on-site Philippines supervisors and IT.
Personalized metrics and KPI tracking for your goals.
100% dedicated to you — no shared employees, ever.
New hires trained for up to a full week at no extra cost.
With proven success across multiple sectors, we customize every engagement to fit the unique demands of your industry.
Tenant support, maintenance coordination, lease administration, vendor scheduling, and ShowMojo management.
View Details →Customer scheduling, dispatch coordination, invoicing, follow-up calls, and review management.
View Details →Lead generation, CRM management, appointment setting, transaction coordination, and marketing support.
View Details →Patient scheduling, insurance verification, medical billing support, claims processing, and HIPAA-conscious workflows.
View Details →Inbound and outbound sales, customer retention, tech support, billing inquiries, and account management.
View Details →Policy servicing, claims intake, quoting assistance, renewals, and customer support operations.
View Details →Application processing, merchant onboarding, customer support, chargeback management, and sales outreach.
View Details →Content creation, link building, keyword research, social media management, and campaign reporting.
View Details →Our US-based management team stays actively involved in your program — overseeing performance, ensuring quality, and keeping everything running smoothly from day one.
Every aspect — from recruiting and training to managing and reporting — is tailored to meet your specific goals and requirements.
No minimum headcount, no setup fees, no long-term contracts required. Start small, prove the concept, then scale with confidence.
We pay frontline employees above market rates and foster work-life balance, dramatically reducing turnover so your team stays experienced and consistent.
Our leadership team brings decades of BPO expertise across telecom, healthcare, property management, real estate, and more.
average savings vs. US market rates
Founded in 2005, Global One Strategies was created as a dynamic alternative to traditional offshore BPO centers. We believe that exceptional service, low attrition, and customer-focused management aren't just goals — they're the foundation of a successful outsourcing partnership.
By prioritizing our associates with competitive pay and a supportive work environment, we deliver better outcomes for our clients while saving them over 50% compared to US market rates.
US Corporate Office
US Corporate Office
Philippines Headquarters
Portal West Building, Silliman University
Outsourcing professional with extensive expertise in business operations, customer support, sales, and quality control across multiple industries including property management, telecom, healthcare, and more.
✉ Contact →Seasoned BPO professional with 20 years of experience in client relationships, employee development, process optimization, quality assurance, and comprehensive training program design.
✉ Contact →Over 30 years of call center and outsourcing experience. Founder of major contact center companies, having served clients including AT&T, Verizon, Discover, Experian, and CenturyLink.
✉ Contact →"I have working with Gerry and Global One Strategies for more than ten years with the finest of results. I have recommended him and his team to multiple clients, who have all found great success by partnering with Global One for entry and mid-level resources. His screening, training and active management of the retained resources are one of the key reasons why they are so appreciated by their clients. Gerry and his team take pride in delivering operational excellence and the highest levels of customer facing satisfaction."
"My business has been using Global One Strategies for over a decade now to handle many of our marketing and client services needs. I'm so confident in their abilities that I have referred other businesses that need Business Process Offshore services to Global One Strategies. The best part is this is a family owned and family run business that takes great care of their people and their clients. Bottom line I highly recommend them!"
"Amazing experience with offshoring! Gerry and team made everything from contracting, onboarding, and scaling extremely simple and efficient. Look forward to growing with Global One and definitely recommend them to any business looking for optimization opportunities."
"Global One is a great extension to our local team; providing excellent service to our customers. We are very pleased with the partnership."
"I've been working with Global One for a few years now and have been very pleased with my experience. When I do have questions, the leadership is quick to respond. It's a great working relationship and I often recommend them to others."
"The Global One team has been a huge help with our customer phone calls, scheduling appointments, emails, and collecting payments. Highly recommended."
"The Global One team did an excellent job taking what we were currently doing in-house and scaling these operations offshore at a fraction of the cost. Highly recommend."
"My virtual assistant from Global is incredible and has helped take my real estate career to the next level. They make outbound prospecting calls, schedule appointments, and manage the MLS/CRM."
"What a pleasure to work with a company that follows through and delivers value. Working with Gerry has helped our business grow. I would definitely recommend working with Global One Strategies."
"I have worked on many projects with Global One over the years. Their attention to detail and high quality delivery of services is a 10 out of 10!"
"We've had nothing but good experiences over many years with Gerry Dunne and his son Gerry III in executing our international business marketing strategies in telemedicine and other fields."
"Professional individuals who identified and developed a valuable solution to my marketing ideas and customer service needs. Highly recommend."
Expert advice, industry trends, and practical tips to help your business grow through smart outsourcing strategies.
How outsourcing helps HVAC companies streamline operations and improve customer service — plus real results from our current partnerships.
If your competitors are already leveraging remote talent to scale faster and cut costs, here's what you need to know to stay competitive.
Learn how professional answering services can enhance your customer experience and ensure no call goes unanswered.
We break down the most common misconceptions about outsourcing and reveal the truth behind each one.
How businesses are going from overwhelmed to optimized by integrating remote team members into their daily operations.
The Philippines has become a top destination for US businesses looking for skilled, English-speaking remote professionals.
A practical guide to cutting your labor expenses in half while maintaining — or even improving — the quality of work.
Comparing the benefits and challenges of office-based BPO employees versus work-from-home remote staff.
Key factors and red flags to consider when choosing the right outsourcing provider for your business.
Exploring how businesses across industries have adapted to the growing trend of remote work and distributed teams.
An honest look at the advantages and challenges of building a remote workforce for your business.
How BPO companies are reshaping the global business landscape and creating new opportunities for growth.
A deep dive into why the Philippines has become the global leader in call center and customer support services.
Practical strategies for home service businesses to streamline operations and reduce costs through outsourcing.
Why BPO isn't just for large corporations — small businesses can gain a massive competitive edge through outsourcing.
How property management companies are using call center solutions to improve tenant satisfaction and efficiency.
Tracing the evolution of the Philippines' call center industry from its early beginnings to a global powerhouse.
Finding the sweet spot between keeping operations in-house and outsourcing to maximize efficiency and growth.
An inside look at the Philippines' thriving BPO ecosystem and why it continues to lead in global support services.
How property managers are gaining a competitive advantage by outsourcing key administrative and support tasks.
The most impactful tasks small businesses should consider outsourcing to free up time and reduce overhead.
A comprehensive guide to evaluating and selecting the outsourcing partner that's the best fit for your business.
Why outsourcing is one of the most effective strategies for accelerating business growth and scaling operations.
Fill out the form below and we'll get back to you within 24 hours with a quote.
Prefer to talk? Call us directly:
📞 (904) 878-7234We are always looking for amazing employees to join our team. Please fill out the form below, attach your resume, and we will contact you within 24–48 hours.
*IMPORTANT* Currently we are only hiring employees located in the Philippines. All other applications will not be considered at this time.
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