Services
We offer a comprehensive array of inbound & outbound solutions to support businesses of all sizes. Our services are designed to help companies grow and scale efficiently by utilizing cost effective resources. Whether you are looking for sales, customer support, virtual assistants or other BPO services - we can help!
Customer Service & Support
Customer Service & Support
Customer Service & Support
If customers can’t get a hold of you, it doesn't look good for your business. Hire full-time, dedicated resources and guarantee someone is always available to address customer calls, emails or other important inquiries. We offer a wide range of support services that cater to small and medium sized businesses.
Outbound Sales & Marketing
Customer Service & Support
Customer Service & Support
Do you have a product or service that sells over the phone? Do you need a combination of digital marketing, followed up with an outbound calling campaign? Our team has decades of experience with all types of sales, appointment setting, lead generation and more.
Back Office & Data Entry
Customer Service & Support
Back Office & Data Entry
Some people would classify these tasks as "Busy Work". These activities may include paperwork, online filings, lead searching, research and other miscellaneous jobs that tend to be time consuming and repetitive. Hire a team of experienced and cost-effective resources to handle all of these tedious tasks for you.
Answering Services
Live Chat, Email, Text Support
Back Office & Data Entry
Are you getting overwhelmed with customer calls and inquiries? Would you like to offer extended hours of support? Let our team answer all of these calls and take some of that workload away from your team.
Live Chat, Email, Text Support
Live Chat, Email, Text Support
Live Chat, Email, Text Support
These days, more and more people are communicating using chat, email or text. Our team can help you add these additional layers of support and communication for your customers.
Miscellaneous & Other
Live Chat, Email, Text Support
Live Chat, Email, Text Support
Our company was built by hiring high quality people with all types of work experience. We recruit and train new employees based on what your company needs. If the job can be done using a remote employee - we can find you that employee at a fraction of the cost!
How it works
Introduction & Goals
Introduction & Goals
Introduction & Goals
Initial overview of your company objectives, goals and pain points. In depth analysis of what we can deliver and what defines success. We will ask for a general job description and requirements. Once it all sounds good - sign and complete a standard agreement.
Agent Selection
Introduction & Goals
Introduction & Goals
Next, we will start recruiting, interviewing and selecting the right people to join your team. You are welcome to be as involved as you want during this process with the interviews, agent selection and more.
Training & Launch
Feedback, Management, & Reporting
Feedback, Management, & Reporting
Training starts for the management team and agents. Launch the campaign after all agents have passed training and been certified. Full time support from trainers, managers, team leaders, and agents as we roll out the program.
Feedback, Management, & Reporting
Feedback, Management, & Reporting
Feedback, Management, & Reporting
After we are up to speed and handling the day to day operations we like continuous feedback. This communication and feedback allows our team to improve and become more of an asset to your company! We will work with you to customize daily, weekly or monthly reporting metrics.
Industry Specific Knowledge
Property Management
Property Management
Property Management
We help property management companies save thousands of dollars per month, increase tenant satisfaction and respond to requests more efficiently. Our team of experienced property managers can help you grow and support your properties, tenants, vendors and owners.
Some of the most common tasks we handle include:
- Answer and dispatch all incoming calls
-Approve documents of incoming tenants
-Provide viewing access (lockbox entry/exit)
-Respond to all work orders
-Find and schedule vendors to repair properties
-Get multiple vendor quotes
-Completion photos of repairs
- Rent payments and collections
Save time, money, resources and the headache of managing hundreds or thousands of properties.
Home Services
Property Management
Property Management
Our team of experienced remote employees support a handful of clients in the home services industry. We provide our clients with reliable employees that handle those continuous every day tasks. We help these companies offer extended hours of coverage, filter through all incoming calls and schedule or dispatch technicians as needed. Our team can help improve customer satisfaction and alleviate a good amount of the day to day busy work from the office.
- Inbound and outbound calls
- Scheduling and technician dispatch
- Email support and management
- Ordering parts
- 24/7 Support
We support our clients and their customers using phone, email and various chat communication tools. Our team is flexible and adapts our services to work with all your existing systems and tools. Experience working with HVAC, Electrical, plumbing, and more.
Virtual Assistants
Sales, Appointments, & Lead Generation
Sales, Appointments, & Lead Generation
Hire part time or full time VA’s to help you discover both the value and the amount of time you can save by using a remote assistant. Besides just working for you in a business setting, your VA can also handle nonbusiness tasks such as scheduling a doctor’s appointment, reminders/follow-ups, travel bookings, research and almost anything that can be done remotely.
One of our areas of expertise is supporting the Real Estate industry. Our assistants will help with all types of tasks including calling FSBOs and old leads, updating listings, managing your schedule, setting appointments, scheduling photos, staging, cleaning and more.
If you work in real estate, you need a personal assistant. Spend your time where it counts and has the biggest return.
Experience using multiple MLS systems, Salesforce, Vulcan, Dotloop, Zoho, Docusign, etc.
Sales, Appointments, & Lead Generation
Sales, Appointments, & Lead Generation
Sales, Appointments, & Lead Generation
We offer a range of services that help our clients grow and acquire new customers. From the initial sales call and processing a new order, to installation or job completion, we help our clients throughout the sales cycle.
Our team has years of experience with inbound and outbound sales, prospecting, customer acquisition, appointment setting, lead generation and more. Some of the industries we work with include:
- Telecommunications
- Digital Marketing Agencies
- Insurance Companies
- Merchant & Payment Services
Our services were designed to help our clients stay on top of potential leads and win new customers.
Our Partners
