Global One Strategies, INC

(904) 878-7234

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    • Home
    • Services
    • Pricing
    • Request Quote
    • About
    • Contact Us
    • Apply
    • Blog
    • Recruiting & Placement

(904) 878-7234

Global One Strategies, INC
  • Home
  • Services
  • Pricing
  • Request Quote
  • About
  • Contact Us
  • Apply
  • Blog
  • Recruiting & Placement
Call Center Services

Services

We provide a wide range of outsourcing solutions tailored to businesses of all sizes. Our services are designed to drive growth and scalability by leveraging cost-effective resources. From sales and customer support to virtual assistants and other BPO services, we have the expertise to meet your needs.

Find out more

Business Support Solutions

Customer Service & Support

Customer Service

Ensure your customers are always heard with our dedicated call center customer service and support. By hiring full-time, skilled professionals, you can guarantee prompt responses to customer calls, emails, and inquiries, enhancing your business’s reputation. We provide a comprehensive range of support services tailored specifically to meet the needs of small and medium-sized businesses.

Outbound Sales & Marketing

Outbound Sales

If your product or service thrives on phone sales, we’ve got you covered. Whether you need a strategic combination of digital marketing and outbound calling or a focused approach to sales and appointment setting, our experienced team is here to help. With decades of expertise in lead generation, appointment setting, and sales, we deliver results that drive growth and maximize your reach.

Back Office & Data Entry

Back Office & Data Entry

Data Entry

Free up your valuable time by outsourcing time-consuming and repetitive tasks often considered "busy work." From paperwork and online filings to lead searching, research, and other back-office duties, our team of experienced professionals can handle it all. Let us provide you with cost-effective solutions to efficiently manage these tasks, so you can focus on what truly drives your business forward.

Answering Services

Live Chat, Email, Text Support

Back Office & Data Entry

Answering Service

Feeling overwhelmed by a flood of customer calls and inquiries? Let us help you provide exceptional support by managing your incoming calls, allowing you to extend your service hours without overburdening your team. Our professional answering services ensure your customers are heard and their needs are addressed promptly, giving you more time to focus on your core business.

Live Chat, Email, Text Support

Live Chat, Email, Text Support

Live Chat, Email, Text Support

Email Support

In today’s fast-paced world, customers increasingly prefer communication through chat, email, and text messaging. Our team is here to help you enhance your customer experience by adding these convenient and responsive support channels. With our expertise, you can ensure seamless communication and provide your customers with the support they need, wherever they are.

Technical & Licensed Roles

Live Chat, Email, Text Support

Live Chat, Email, Text Support

Chat Support

Our company is founded on hiring top-quality team members with diverse professional backgrounds. We carefully recruit and train employees to meet the specific needs of your business. If a task can be done remotely, we’ll find you the perfect candidate to handle it—delivering exceptional talent at a fraction of the cost.

Global Talent, Tailored to Your Needs

We specialize in managing tasks that can be performed at our offices without requiring a local on-site presence. By recruiting and hiring based on your specific job requirements, we ensure you get a qualified team member who excels in their role. Schedule a meeting with us to discuss your needs and find the perfect fit for your team.

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How it works

Call Center

Introduction & Goals

Recruiting & Selection

Recruiting & Selection

We start with an initial discussion to understand your company's objectives, goals, and challenges. Next, we conduct a detailed analysis to outline what we can deliver and define success together. You'll provide a general job description and requirements, and once everything aligns, we'll finalize and sign a standard agreement.

Marketing

Recruiting & Selection

Recruiting & Selection

Recruiting & Selection

Next, we’ll begin recruiting, interviewing, and selecting the ideal candidates for your team. You’re welcome to be as involved as you’d like in the process, including interviews, candidate selection, and more. To ensure the perfect fit, you’ll have the opportunity to conduct the final interview before hiring a team member.

Offshore Call Center

Training & Launch

Feedback, Management, & Reporting

Feedback, Management, & Reporting

Training begins for both the management team and new employees to ensure readiness. New employees begin their roles and start performing their tasks once they have successfully completed training. Throughout the rollout, you’ll receive full-time support from our trainers, managers, and team leaders to ensure smooth implementation.

Call Center

Feedback, Management, & Reporting

Feedback, Management, & Reporting

Feedback, Management, & Reporting

Once the team is fully operational and managing daily tasks, we value ongoing feedback to enhance our performance and strengthen our role as an asset to your company. Open communication allows us to continuously improve and adapt to your needs. We’ll collaborate with you to tailor daily, weekly, or monthly reporting metrics that align with your goals.

Expertise Tailored to Your Industry

Property Management

Property Management

We help property management companies save thousands of dollars each month, enhance tenant satisfaction, and respond to requests with greater efficiency. With a team of experienced property managers, we provide comprehensive support for your properties, tenants, vendors, and owners.


Our services cover a wide range of essential tasks, including:

  • Managing and dispatching incoming calls
  • Leasing and renewals
  • Approving tenant documents
  • Responding to work orders promptly
  • Sourcing and scheduling vendors for property repairs
  • Obtaining multiple vendor quotes
  • Documenting repairs with completion photos
  • Handling rent payments and collections
  • General bookkeeping and accounting


Streamline your operations, cut costs, and eliminate the stress of managing hundreds or even thousands of properties by partnering with us!

Home Service Companies

Our team specializes in supporting clients in the home services industry. We provide reliable team members who handle essential daily tasks, enabling companies to extend their hours of operation, efficiently manage incoming calls, and schedule or dispatch technicians as needed. By partnering with us, you can enhance customer satisfaction and lighten the workload for your office staff.


  • Managing inbound and outbound calls
  • Scheduling appointments and dispatching technicians
  • Email support and management
  • Inventory, ordering and tracking parts
  • Warranty and replacement
  • 24/7 customer support


We assist clients and their customers through phone, email, and various chat communication tools. Our team is highly adaptable, seamlessly integrating with your existing systems and tools. With expertise in HVAC, electrical, plumbing, and more, we’re here to support your business every step of the way.

Virtual Assistants

Virtual Assistant

Hire virtual assistants (VAs) to unlock the value of your time and discover how much you can save with a remote assistant. Beyond supporting your business needs, your VA can also manage personal tasks like scheduling doctor’s appointments, sending reminders, booking travel, conducting research, and more—anything that can be done remotely.


We specialize in supporting the Real Estate industry, providing assistants who excel at tasks such as:

  • Calling FSBOs and following up on old leads
  • Updating property listings
  • Managing schedules and setting appointments
  • Coordinating photos, staging, and cleaning services


If you’re in real estate, a personal assistant is essential to help you focus on the tasks that bring the highest return on investment.


Our VAs are experienced with tools like MLS systems, Salesforce, Vulcan, Dotloop, Zoho, Docusign, and more, ensuring seamless integration with your workflow. Spend your time where it matters most—let us handle the rest.

Accounting, Engineering, Legal & More

Sales, Appointments, & Lead Generation

We specialize in providing highly skilled employees for technical roles, licensed positions, and jobs requiring professional certifications. Whether you need accountants, bookkeepers, engineers, or other technical experts, our team is equipped to support your business with top-tier talent tailored to your unique requirements.


Our team brings extensive expertise in sourcing, recruiting, and managing professionals with the certifications and skills needed to excel in their roles.


We specialize in serving a variety of industries, including:

  • Accounting and Financial Services
  • Engineering and Technical Support
  • Legal and Compliance Services
  • Real Estate and Property Management
  • Healthcare Administration


Our customized staffing solutions help businesses streamline operations, reduce costs, and maintain high standards of quality, ensuring success and scalability in any industry.

Sales, Appointments, & Lead Generation

Sales, Appointments, & Lead Generation

Sales, Appointments, & Lead Generation

We provide a comprehensive range of services designed to help our clients grow, drive business development, and acquire new customers. From the initial sales call and processing orders to installation or job completion, we support our clients through every stage of the sales cycle.


Our team brings years of expertise in key areas such as inbound and outbound sales, prospecting, business development, customer acquisition, appointment setting, and lead generation. 


We specialize in serving a variety of industries, including:

  • Telecommunications
  • Medical and Health 
  • Digital Marketing Agencies
  • Insurance Companies
  • Merchant & Payment Services


Our tailored services ensure our clients stay ahead of potential leads, close deals effectively, and win new customers, fueling their business growth and success.

Our Partners

Telco
Real Estate
Marketing
SEO
Sales
Telecommunications
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Global One Strategies, INC.

‪(904) 878-7234‬

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