We offer a comprehensive array of inbound & outbound solutions to support businesses of all sizes. Stop spending countless hours making phone calls when you can have our team make those calls for you. Whether you are looking for sales, virtual assistants, customer support, or other BPO services - our contact center can help!
We provide scalable, high quality solutions to optimize your business one step at a time. Our team of experienced professionals will improve customer satisfaction and maximize efficiency by providing top notch customer service on every call. Our pricing structure will help you manage costs and give you the ability to ramp up and down as needed.
From customer service and support to data entry we have you covered. We support our client’s and their customers using voice, email, and chat. Some of our services include inbound customer service, outbound calls, order processing, billing management, payment reminders, email support, data entry, lead scraping, issue resolution, and account management.
Hire part time or full time VA’s to help you discover both the value and the amount of time you can save by using our services. Besides just working for you in a business setting, your VA can also handle nonbusiness tasks such as scheduling a doctor’s appointment, reminders/follow-ups, travel bookings, research, and almost anything that can be done remotely.
One of our areas of expertise is supporting the Real Estate industry. Our assistants will help with all types of tasks including calling FSBOs and old leads, updating listings, managing your schedule, setting appointments, and coordinating photos, staging, cleaning and more.
If you work in real estate, you need a personal assistant. Spend your time where it counts and has the biggest return.
We offer a range of services to help your business grow and acquire new customers. Inbound and outbound sales, prospecting, customer acquisition, retention, appointment setting, lead generation, live transfers, market research, surveys, and more.
All of our dedicated agents work exclusively for your company to help save time, money, grow sales, and improve customer service. Increase your sales and profitability by using professional, competent, live agents for a variety of BPO needs. All of these benefits at less than half of the cost you would expect to pay in the US.
Initial overview of your program and goals. In depth review of what you are looking for and what defines success.
Interview and selecting the right team for your campaign. Estimated headcount and desired skill sets of agents.
Sign a basic service agreement defining the job responsibilities, rates, headcount, and duration.
Launch the campaign after all agents have been certified and passed training. Full time support from trainers, managers, team leaders, and agents as we roll out the program.
Over 30 years experience in the telco industry, specifically in sales and the order submission process. Lead generation, prospecting, sales, appointment setting, order verification, commission reconciliation, and more for some of the largest carriers in the US today.
With extensive knowledge and experience in the real estate space, we work with property management companies across the country to support their business operations 7 days per week. We provide a variety of customer service solutions including answering inbound calls, outbound calls, maintenance requests, information verification, virtual lock box assistance, document follow-up, manage email accounts, text messaging , and more.
We provide virtual assistant services for realtors across the southeast to help with with any task that can be done remotely. These tasks primarily include making outbound calls, scheduling listing appointments, generating new leads, managing email accounts, and requesting paperwork. Experience using multiple MLS systems, Salesforce, Vulcan, Dotloop, Zoho, Docusign, etc.